Warranty


Everwine 1-Year Limited Warranty for the USA

We proudly offer this Limited Warranty for the 750ml Everwine Preservation System.


WHAT THIS WARRANTY COVERS
Stonevale Products LLC warrants the Everwine Preservation System for 1 year from the date of original purchase against defects in materials and workmanship. If during this period, your Everwine Preservation System is determined to be defective following our inspection, we will repair or replace your system at our sole discretion. These are the exclusive and sole remedies available under this Warranty.

WARRANTY EXCLUSIONS
Our warranty does not apply to any product failure arising from:

  Abuse or misuse
  Improper or incorrectly performed maintenance or repairs
  Normal wear and tear

This 1-year warranty in non-transferable.


HOW TO GET WARRANTY SERVICE
If your preservation system needs warranty service, please contact us at support@stonevaleproducts.com to make arrangements to send your system to our service center for inspection and repair.

Before we issue a return authorization for warranty service we will require you to submit warranty information including proof of purchase to establish date of sale. If you cannot provide proof of purchase, your 1-year warranty period will run from the date of our first sale of the preservation system in our records.

Do not ship your preservation system to us without a return authorization. You are responsible for shipping charges to return the preservation system to us. Returned preservation system must be shipped in proper packaging and shipped with insurance for loss or damage, as we are not responsible for products lost or damaged in shipment.

Once we receive your preservation system, if we determine that the unit is covered by the warranty, we will repair or replace your preservation system at our discretion. If we determine that your unit only requires cleaning, or requires repairs due to any of the excluded conditions above, we will contact you and offer to service your unit for a fixed charge, or return your unit without repair. You will be responsible for any return shipping charges.

Replaced or repaired units will be subject to the same 1-year warranty period dating back to the purchase date of the original product.


DISCLAIMER AND LIMITATION OF LIABILITY
THE WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE AND NO OTHER EXPRESS WARRANTIES ARE MADE BY STONEVALE PRODUCTS LLC OR ARE AUTHORIZED TO BE MADE WITH RESPECT TO THE PRODUCT. STONEVALE PRODUCTS LLC LIMITS THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT WILL STONEVALE PRODUCTS LLC, ITS DISTRIBUTORS, OR ITS RESELLERS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS ARISING FROM USE OR FAILURE OF OUR PRODUCTS, TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED UNDER APPLICABLE LAW. THE REMEDIES PROVIDED UNDER THIS LIMITED WARRANTY ARE EXCLUSIVE.

Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.